Help and FAQs

Help and FAQs

We All Need a Little Help Sometimes

There many resources to help you with the Kubuntu Focus.

Please read the disclaimer before proceeding. This solution is updated regularly. If you have suggestions or requests, please share your thoughts on the Guided Solution Authorship Form.

General Help

General Help

Here are some great resources available from the KDE and Kubuntu communities. Some are already on your system:

Focus Help

Focus Help

For more specific help with the Kubuntu Focus, we have assembled many tools. We highly recommend you use the Welcome Guide first to explore the unique capabilities of your device.

Frequently Asked Questions

Q: I would like to change the wallpaper. How can I do this?

A: Right click on desktop > Configure Desktop > Wallpaper.

Q: I would prefer a different sign-in screen. How can I configure this?

A: Use System Settings > Startup and Shutdown > Login Screen (SDDM) and then click on Background in the bottom right corner. Then select your desired image (see /usr/share/wallpapers for system images).

Q: I would prefer a different lock screen. Is this possible?

A: Use System Settings > Workspace Behavior > Screen Locking > Appearance (tab) and then select your desired image.

Q: I would like to change the size of text and icons on my screen. What can I do?

A: See this guide on scaling.

Q: I need help with keyboard shortcuts. Where can I find this?

A: The hint widget on the top right of the desktop explains keyboard controls. This includes the use of Function keys to control the keyboard LEDs.

Q: I want Numlock set on startup. How can I do this?

A: Use System Settings > Input Devices > Keyboard > Hardware (tab) > Numlock on Plasma Startup (checkbox). Be aware that numlock must be turned off for some keyboard shortcuts to work.

Q: I have some icons in the panel I'd like to always see and others I'd like to removed. What steps do I need to take?

A1: When you run an app it appears as an icon in the Task Manager area of the panel. When the app is closed, the icon is normally removed. However, you may keep it in the task manager even if it is not running by using a right-click to open a a contextual menu. Then click on Pin to Task Manager near the bottom. To unpin an app, use the same procedure but select Unpin from Task Manager.

Remove Icon in Panel

A2: It is also possible an icon is not a part of the task manager and is a widget instead. If this is the case, when you right-click on it you will see a contextual menu with these options: Properties, Add Widgets, Add Panel and Edit Panel. Select Edit Panel and then hover over the icon. You should see options to Configure or Remove. Click on Remove to delete the icon from your panel. Then click on the close button to exit panel editing as shown in the image.

Q: A lot of apps are autostarting when I sign in. I want to turn some or all of them off. How can this be accomplished?

A: There are two mechanisms that autostart apps. First, there is the autostart list. You may toggled or remove apps from this list using System Settings > Startup and Shutdown > AutoStart. The second mechanism is the session manager which reopens apps you were running the last time you signed out. If you do not want to see apps again, exit them and then explicitly sign-out by using App Launcher > Leave > Log Out. When you sign-in again, the apps should not reappear.

Sometimes apps can be tenacious and both of these mechanisms must be used. For example, to prevent Dropbox from autostarting, first toggle the autostart off, then click on the Dropbox icon in the system tray and select Quit Dropbox, and then log out. The steps for KeePassXC are similar. Of course, if you do not need an app that autostarts you can simply remove it using the Discover software center.

Q: I would like to charge using USB-C on the M2. What do I need to do?

A: Sorry, but there is no USB charging on the M2. Remember, this is a workstation replacement with high peak power demands (it scored 36K on Geekbench 4, for example!). The PSU is rated for 180W, and the GPU + CPU can pull over 120W during peak load (possibly more if using the RTX3080 or RTX2080)

Q: I would like to dock my Focus. What do you recommend for a docking station?

A: We use the WaveLink WL-UG69DK1 Rev B1. It works well, but the display overhead is pretty big, and it can lag when running Intel graphics. The best display is to use dGPU-owned Nvidia ports as shown in the External Displays Guided Solution.

Q: I would like to change the fonts in Virtual Terminals (TTYs). How can I do this?

A: This article shows how. We do not add this be default because this would deviate from the stock Kubuntu installation.

Q: I would like to use an Ultra-High Definition (UHD) display. Is the Kubuntu Focus available with a UHD option?

A: Currently, the Kubuntu Focus M2 is available with a 1080p display at 144Mhz. The extra power used to run a UHD panel would not be worth the trade-off in battery life. However, we have used up to 3x4K external displays with remarkable success!

Q: I would like to dual-boot with Windows. Would this be possible with the Kubuntu Focus?

A: Yes, it is possible, but we do not provide Windows licenses, which would have to be purchased separately. For this purpose, we recommend adding a second NVMe drive when purchasing your Kubuntu Focus. Additionally, we do not support installation of Windows.

Q: What is your advice regarding updates to the Kubuntu? Should I upgrade to 21.10 or similar regular releases, or should I stick with LTS?

A: We only deliver and support Kubuntu LTS releases. While we very much understand the desire to upgrade to the latest non-LTS releases, there are numerous reasons we stick to LTS-only:

You should not need to reinstall the OS unless (a) the system gets corrupted or (b) it is time to update to 22.04 LTS. When you do, please see the Clean Install Guided Solution.

Q: But I really want to upgrade to a non-LTS release. Can I do this?

A: Of course, you can - It is your computer and your time. But we do not support it for the reasons listed above. If you need everything to just work to the greatest degree possible, the safest thing to do is stick with the latest LTS release (20.04 LTS at the time of this writing).

If you insist on upgrading, we recommend testing all your workflows on a virtual machine before committing to installing on hardware. You can use the Upgrade Guided Solution as a starting point. Many 3rd party repositories will require some twiddling and research to use compatible "hopefully close enough" releases. The Focus repos, for example, should still point to "focal". Even if everything works in a VM, recognize there will still be hardware-related risks. For example, a switch to the Wayland display server could cause trouble. Always back up your data and be prepared to roll back to 20.04 if something goes wrong. NVMe drives are inexpensive enough these days that we recommend using a separate drive for the non-LTS release so you can fall back to LTS if you ever need it.

Q: I get an error on my encrypted drive if I click on it in the Dolphin file manager. How do I fix this?

A: This is a quirk of Dolphin. You can easily right-click on it and hide it, and do not worry: your drives will still be available in / and /home.

Q: I am seeing the following warnings when updating from the command line. Is there any solution for this?

update-initramfs: Generating /boot/initrd.img-x.x.x-x-oem/nW: Possible missing firmware /lib/firmware/i915/tgl_huc_x.x.x.bin for module i915 W: Possible missing firmware /lib/firmware/i915/tgl_huc_x.x.x.bin for module i915 I: The initramfs will attempt to resume from /dev/dm-2 I: (/dev/mapper/vgkubuntu-swap_1) I: Set the RESUME variable to override this.

A: Those are just warnings and should not affect your system. You may safely ignore them. There is no easy action you can take to disable them. These are usually fixed by Ubuntu upstream developers. Similar warnings will appear occasionally during kernel updates. The only time to be concerned is if you see ERRORs during the update-initramfs process.

Q: I changed my password, and now the KDE Wallet keeps asking for my password after logging-in. How do I fix this?

A: After changing your password, the KDE Wallet password must also be changed because your new password will not automatically unock it at login. To change your password, go to System Settings > KDE Wallet > Launch Wallet Manager, click Change Password.

Revisions

This is a partial revision history. See the git repository for all entries.

Disclaimer

We try hard to provide a useful solution validated by professionals. However, we cannot anticipate every situation, and therefore cannot guarantee this procedure will work for your needs. Always backup your data and test the solution to determine the correct procedure for you.

THIS SOLUTION IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOLUTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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