Service Guides

Instructions by Model

These guides have been designed to help you through using your Kubuntu Focus.

Kubuntu Focus Family

Get answers fast with model-specific help.

Please read the disclaimer before proceeding. We review and update guided solutions regularly. If you have suggestions or requests, please write support@kfocus.org.

Zr GEN 1 Service Guide

Related Documents

Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Remove the back screws.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Gently take off back panel.

Service the RAM

The Zr GEN 1 has four slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for all 2 or 4 sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Service the RAM and NVMe Disks.

Service the NVMe Disks

The laptop contains four slots for NVMe SSDs, shown in the previous image. Callouts (B) and (C) show the NVMe M.2 2280 card with PCIe Gen4 x4 / Gen5 x4 interfaces. Callout (D) shows the NVMe M.2 2280 cards with PCIe Gen4 / Gen5 x4 interface. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the top of the battery that are circled in green in the following image.

Unscrew the battery screws.

2. VERY GENTLY pull out the white power connector, callout (F). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed. Pull the four small plastic fins from their slots along the bottom, callouts (F), (G), (H), and (I).

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the white power connector, callout (F), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the Fans Zr GEN 1.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.Replace the back panel.

M2 GEN 6 Service Guide

Related Documents

Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Remove back panel.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Service the RAM and NVMe Disks.

Service the RAM

The M2 GEN 6 has two slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Remove battery screws.

Service the NVMe Disks

The laptop contains three slots for NVMe SSDs, shown in the previous image. Callouts (B) and (C) show the NVMe M.2 2280 cards with PCIe Gen4 x4 interface. Callout (D) shows the NVMe M.2 2280 card with PCIe Gen4 x4 / Gen5 x4 interface. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the sides of the battery that are circled in green in the following image.

Remove the battery screws.

2. VERY GENTLY pull out the white power connector, callout (E). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed.

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the white power connector, callout (E), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the fans.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.Replace Back Panel.

M2 GEN 5 4060 & 4070 Service Guide

Related Documents

Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Remove back panel.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Service the RAM and NVMe Disks.

Service the RAM

The M2 GEN 5 has two slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Remove battery screws.

Service the NVMe Disks

The laptop contains two slots for NVMe SSDs, shown in the previous image. Callouts (B) and (C) show the NVMe M.2 2280 cards with PCIe Gen4 x4 interface slots. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the sides of the battery that are circled in green in the following image.

Remove the battery screws.

2. VERY GENTLY pull out the white power connector, callout (D). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed.

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the white power connector, callout (E), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the fans.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.Replace Back Panel.

M2 GEN 5 4080 & 4090 Service Guide

Related Documents

Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Notice this chassis has a unique "Bustle Back" panel that is affixed by 4 screws, two of which are longer than others, so please store those separately.

Remove back panel.

Pull the "Bustle Back" panel straight back (towards the top in the image) to remove it. DO NOT FORCE; if it appears stuck, you may have missed a screw. Then proceed with the back panel.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Service the RAM and NVMe Disks.

Service the RAM

The M2 GEN 5 has two slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Remove battery screws.

Service the NVMe Disks

The laptop contains three slots for NVMe SSDs, shown in the previous image. Callouts (B), (C), and (D) show the NVMe M.2 2280 cards with PCIe Gen4 x4 interface slots. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the sides of the battery that are circled in green in the following image.

Remove the battery screws.

2. VERY GENTLY pull out the white power connector, callout (E). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed. Pull the four small plastic fins from their slots along the bottom, callouts (F), (G), (H), and (I).

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the white power connector, callout (E), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the fans.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.

Next, slide the "Bustle Back" panel back on the back in place and reaffix the remaining 4 screws with the same screwdriver.

Replace Back Panel.

Ir14 & Ir16 GEN 2 Service Guide

Related Documents

Ir14 Product SpecificationIr16 Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Notice this image shows the Ir14 GEN 2. The Ir14 GEN 1 is the same. However, the Ir16 GEN 2 has 9 screws, so please adjust accordingly.

Remove the back screws.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Open back panel.

Service the RAM

The Ir14 GEN 2 and Ir16 GEN 2 each have two slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Service the RAM and NVMe Disks.

Service the NVMe Disks

The laptops each contain two slots for NVMe SSDs, shown in the previous image. Callouts (B) and (C) show the two NVMe M.2 2280 Card with PCIe Gen 4x4 slots. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the sides of the battery that are circled in green in the following image.

Remove the battery screws.

2. VERY GENTLY pull out the black power connector, callout (D). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed.

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the black power connector, callout (D), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the fans.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.Reseat back panel.

Notice this image shows the Ir14 GEN 2. The Ir14 GEN 1 is the same. However, the Ir16 GEN 2 has 9 screws, so please adjust accordingly.

NX GEN 3 Service Guide

Related Documents

Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Turn the computer over and place it on the anti-static mat. Make sure the mat is clean to prevent creating scratches. To remove the back panel, gently loosen and then remove the screw that is circled in green in the following image. Once it is removed, lift up the latch and open the back. DO NOT pull the case upward. Since it is hinged on the left, lift the right side.

Remove back screw.Open back panel.

Service the RAM

The NX GEN 3 has two slots for DDR5 RAM. This is shown in the following image, callout (A). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Service the RAM and NVMe Disks.

Service the NVMe Disks

The computer contains two slots for NVMe SSDs, shown in the previous image. Callout (B) shows one M.2 2280 OS drive slot, and Callout (C) shows the M.2 2242 card slot. To replace the M.2 2242 NVMe SSD, rotate the small blue attachment away from the disk. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the attachment.

Close The Case

Set the back panel back down on the chassis and press around the periphery to reseat all tabs. Be especially careful to ensure tabs are well-seated on the seams. Then proceed to re-affix the screw, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.

Reseat back panel.

XE GEN 1 & 2 Service Guide

Related Documents

XE Product SpecificationModel FAQ

Precautions

IMPORTANT! Before following any of these steps, make sure that you know how to properly handle and work with laptop components. Changing internals may carry the risk of affecting the laptop warranty, usability, and overall function if done improperly. Always perform all maintenance on an anti-static mat with the ground cord attached, and use only approved components. If you are inexperience or unqualified for this work, we recommend you consult support@kfocus.org or a local repair shop for assistance.

Shut Down Completely

It is very easy to accidentally start service with the computer in sleep mode. This can result in harm to the computer, components, and data. To avoid this, if the computer appears off, press the power button for 3-5 seconds to turn-on or resume the computer. Then, use the GUI or CLI to "Shut Down" the computer and wait for it to completely stop operation before proceeding. If the power button LED stays lit, you can press and hold the power button for 10-15s to force the system to completely power-off and the LED should turn off. Always unplug any computer before performing any service.

Open the Case

Make sure the anti-static mat is clean to prevent creating scratches. Then turn the laptop over and place it on the mat. Remove the back panel by gently loosening and then removing all the screws that are circled in green in the following image. Place all the case screws in a cup or similar container and set aside in a safe place.

Remove the back screws.

Gently loosen the panel around the periphery, typically starting at the hinges, by lifting up the panel edge until you hear the retaining tabs disengage. DO NOT FORCE. Once all the tabs are disengaged, LIFT THE PANEL STRAIGHT UP. Do not swing like a door, as this can break or damage tabs. Set the panel aside in the safe place next to the cup of case screw.

Open back panel.

Service the RAM

The XE GEN 1 & 2 each have two slots for DDR4 RAM. This is shown in the following image, callout (A) and (B). To remove or reseat a RAM stick, push the small metal clasps retaining it outward. The stick should then pop upward, allowing you to remove it from the slot. To replace a stick, insert it into the slot connectors firmly and then push down until the clasps engage. You must use identical RAM for both sticks, and remember that rebooting for the first time after installing new RAM may take a few minutes.

Service the RAM and NVMe Disks.

Service the NVMe Disk

The laptops each contain one NVMe M.2 2280 Card with PCIe Gen 4x4 slot, shown as Callout (C) in the previous image. To replace an NVMe SSD, loosen and remove the screw at the bottom of the NVMe SSD card. Then, gently pull it out of the slot. Once removed, you can firmly insert a new NVMe SSD card and then re-affix the screw.

Replace the Battery

1. Loosen and remove the four screws along the sides of the battery that are circled in green in the following image.

Remove the battery screws.

2. VERY GENTLY pull out the black power connector, callout (D). Pull this STRAIGHT out using the notches on the side. Do NOT wiggle, as this can cause a short. This will fully free the battery and allow it to be removed.

Remove the battery.

3. To return the battery, re-affix all four screws around the pack. Then slide the black power connector, callout (D), STRAIGHT and fully back into the slot at the top.

Clean the Fans

Any internal cooling fan can gather dust and small debris. This can cause problems like overheating, lower performance, and increased noise. We therefore recommend cleaning them once every 3-6 months for optimal performance.

We recommend you use a soft brush nozzle attached by a hose to a household-strength vacuum cleaner. Gently use the brush to loosen and collect dust and debris. Make sure all debris is collected to avoid shorting or otherwise damaging internal components. Other methods include using a small, soft brush or compressed air to blow dust away; however, if you use one of these methods, make sure to keep the vacuum handy to collect any loosened debris.

Clean the fans.

Close the Case

Place the rear panel back on the chassis and press around the periphery to reseat all tabs. You should hear these clicking into place on all edges. Be especially careful to ensure tabs are well-seated on the front seam because if they are not, the trackpad may not work correctly. Then proceed to re-affix all the screws, with a size 1 Phillips-head screwdriver, shown circled in green in the following image.Reseat back panel.

Revisions

This is a partial revision history. See the git repository for all entries.

Disclaimer

We try hard to provide a useful solution validated by professionals. However, we cannot anticipate every situation, and therefore cannot guarantee this procedure will work for your needs. Always backup your data and test the solution to determine the correct procedure for you.

THIS SOLUTION IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOLUTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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