Sometimes the Lithium Ion battery will not fully charge even with the correct charger attached. The battery meter may report only 5 or 10% charge and not increase from there. This is fairly common with many LI devices. Thankfully, resetting the battery often fixes the problem.
A reset requires the battery to be fully discharged. This must be done using the BOSS it. Discharging the battery using the OS isn’t enough however. Instead it must be fully discharged using the BIOS.
This should result in a full charged battery. Our tests have shown reset batteries running well over 7 hours when idling and using Intel graphics. In real-world use, you should see the advertised battery life of 2-3 hours on dGPU and 4-5 on iGPU.
This is a minimal revision history. More details are found in
2020-05-17 a5ca3c9aClarify BIOS discharge
2020-04-27 5fdb5698Improve language
2020-04-26 6c48c84bImprove language
2020-04-24 5ffd0f28Initial publication
We try hard to provide a useful workflow validated by professionals. However, we cannot anticipate every situation, and therefore cannot guarantee this procedure will work for your needs. Always back up your data and test the workflow to determine the correct procedure for you.
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